Returns & Exchanges
We strive for 100% customer satisfaction. Our products are potentially life saving products and we want to make sure you get what you need. We understand that on occasion issues with orders may arise. All products are eligible for an easy return or exchange as long as the return is initiated within 30 days of receipt, and the product is in new, unused condition. Shipping and handling charges are non-refundable. There is no restocking fee for returns or exchanges. The customer is responsible for any return shipping costs associated with returning the product. Returns must include an invoice or information regarding the return.
If you would like to make a return and your product is new, unused condition, and submitted within 30 days of receiving your items, follow the steps below:
1. Email us at firstname.lastname@example.org with your name, order number, and reason for return. We will review your submission and respond to you with a document to print and include in your shipment.
2. Ship the product back to us:
696 N. Highway 6
Delta, UT 84624
3. Once we receive the returned product and review that the product is new, unused condition, we will proceed with the exchange or refund. Please allow 5-10 business days from the time the item is received to process a refund.
If you have any questions related to the return & exchange process then please contact us at: email@example.com